WorkStar® 5000/5200/5400 LUMENATOR®

FREQUENTLY ASKED QUESTIONS

The WorkStar® 5000/5200/5400 is warrantied for one year from the date of purchase. The warranty covers manufacturing defects. It does not cover the rechargeable battery pack, the glass or plastic lens or "wear and tear" For warranty issues see: Shipping & Returns Policy

Click on the following email link and give us a brief explanation of the problem and your name and address. We will send you a replacement charger. Do not return the light to Maxxeon. customerservice@maxxeon.com

Click on the following email link and give us a brief explanation of the problem and your name and address. We will send you a replacement electronics board. You can remove the 4 screws on the battery case (be careful with the silicone gasket) and replace the electronics board in a few minutes. Do not return the light to Maxxeon. customerservice@maxxeon.com

The glass lens is not covered under the warranty, but it is replaceable. If you drop the light face down on to a hard object, you may damage the glass lens. A replacement glass lens is available for purchase from Maxxeon. Click on the following email link and give us a brief explanation of the problem and we will contact you. You can remove the 6 screws on the lens bezel (be careful with the silicone gasket) and replace the glass lens in a few minutes. Do not return the light to Maxxeon. customerservice@maxxeon.com

The 3 green LED battery indicator monitors the charge and discharge states of the battery pack. You may recharge at any time. Full discharge is not necessary. To maximize the battery life, do not use or charge the batteries when they are hot, specifically, let the batteries cool down for about 20 minutes before a) recharging, if the light has been used in the HI setting, and b) turning the light ON after recharging.

Warning: Li-ion batteries should never be left charging while unattended. Although the charger turns off when the charging cycle is complete (the third green indicator LED stops flashing), Li-ion cells pack a lot energy and must always be supervised while charging.

Yes - but. The charger will power the light on the "Low" setting, while charging the battery pack, but it is not designed to deliver enough power to operate the light on the "High" setting while charging.

The batteries may start to lose capacity after about 1000 full charge/discharge cycles.

Yes, Maxxeon sells user replaceable battery packs, click here. Buy Parts Online from MAXXEON You can remove the 4 screws on the battery case (be careful with the silicone gasket) and replace the battery pack in a few minutes.

Yes, the power supply works from 100 to 220 VAC and with both 50 and 60 Hz. However, the power supply only has a standard "Type A", two prong plug, so you will need a plug adapter for other pin configurations.

It has an Impact Test rating of IK07, which is 2 J. It has a Drop Test rating of 6 ft (2 m).

Yes, the Ingress Protection rating is IP65, meaning the WorkStar® 5000 Series is water proof, when the rubber cover over the charging jack is closed properly. But the design intent is to work outdoors in rain and snow, not to be immersed in liquids. The Ingress Protection rating of IP65 also means that it is dust tight.

No, the WorkStar® 5000 Series was not designed for hazardous environments.