WorkStar® 360 & 364

FREQUENTLY ASKED QUESTIONS

The WorkStar® 360/364 is warrantied for one year from the date of purchase. The warranty covers manufacturing defects, including the Lithium Polymer battery. It does not cover "wear and tear".

For warranty issues see: Shipping & Returns Policy

Yes, a replacement 3.7 Volt, 570 mAh, 2.1 Wh Lithium Polymer cell, Part # MXN10169 is available for purchase from Maxxeon. Buy Parts Online from MAXXEON

Recharge at any time. Full discharge is not necessary.

Warning: The Lithium Polymer battery should never be left charging while unattended. Although the charging turns off when the charging cycle is complete (when the indicator LED changes from RED to GREEN), Lithium Polymer cells pack a lot energy and must always be supervised while charging.

The battery may start to lose capacity after about 1000 full charge/discharge cycles.

No, the LED (light emitting diode) is a solid state device that does not "burn out". However, LEDs do get dimmer as they age. If left on continuously, the LED will start to dim after 10 years. The LED will not break in normal use.

Very tough — the WorkStar® 360/364 will survive a six foot drop onto a concrete floor.

Yes, they are rated IP67 = dust tight & waterproof to 3 ft (1 m), when the sliding USB cover is properly closed.