Q. My WorkStar 220 Pocket Floodlight either won't turn on, or flickers. Can I fix it?
A. A small number of the Fall 2011 batch of WorkStar 220s have experienced this issue.

Good
Unscrew the head. Insert a pair of tweezers in the two small holes in the white plastic disc and loosen the disc slightly and then tighten the disc slightly. Screw the head back on, if it doesn’t work, repeat the process. You will find a position that will work.

Better
Unscrew the head. Insert a pair of tweezers in the two small holes in the white plastic disc and unscrew the disc. Remove the disc and the gold-plated post and then remove the round PCB. Using a small screwdriver, tighten the brass ring slightly until it puts firm pressure on the reflector. Over tightening will risk breaking the glass lens. Be careful not to un-center the alignment of the plastic washer between the reflector and the brass ring. Sometimes the plastic washer will move sideways when tightening the brass ring.

Insert the PCB and screw the white disc and gold post back in. If the gold post does not fit snugly in the hole in the white disc, then turn the disc over and using the screwdriver, press on the edge of the hole at three or four places. This will increase the friction on the post.

We apologize for this issue and steps are being taken to adjust the brass ring properly in the future.

Q. My switch seems to be broken, how can I tell?
A. Unscrew the switch. Short the shiny aluminum edge of the body to the negative terminal of the battery with a small screwdriver. If the LED turns on now and it didn't with the switch in place, then the switch is defective. If the LED doesn't turn on, then see the previous Q & A.

Q. Will the LED break or wear out?
A. No, the LED (light emitting diode) is a solid state device that does not "burn out". However, LEDs do get dimmer as they age. If left on continuously, this LED will start to dim after 10 years. The LED will not break in normal use.

Q. How tough is the WorkStar 220/224/226/22UV?
A. Very tough — the WorkStar 220/224/226/22UV will survive a six foot drop onto a concrete floor.

Q. Is my WorkStar 220/224/226/22UV waterproof?
A. No, the WorkStar 220/224/226/22UV is equipped with rubber O-rings and is water resistant but should not be immersed in liquids.

Tel:   (877) 621-0005 [Weekdays 9am to 6pm Eastern]
Fax:  (519) 620-2011

Customer Service
Maxxeon Inc.
Suite 1108
1025 Richmond Road,
Ottawa, ON
Canada    K2B 8G8